Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches similar services.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update to its shipping options due to shopper criticism.
